06-02-2013 05:20 AM
Solved! Go to Solution.
06-03-2013 06:03 AM
First of all I'm sorry to hear that you are having problems with your memory module.
As you have tested each module one at a time in the system and the 4GB is not working on it's own it does look like it's faulty and we can arrange an exchange for you. To arrange an exchange please contact our customer service team directly HERE who can set it up for you.
All our memory modules have a lifetime warranty so we can exchange it for you no problem at all.