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Memory Leak Geek
bugmenot
Posts: 8
Registered: ‎11-14-2012
0
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RMA OLD DDR2 Ballistix

A stick of memory from a kit I bought in 2009 has failed.

The type of memory is 2x1GB DDR2 800mhz 'BL2KIT12864AA80A.8FE5'

I have sent off a form for a replacement with RMA. Does anyone here with experience know what memory will be sent back? I have browsed the available DDR2 memory on sale at crucial.com/uk and there are no Ballistic 2GB kits listed, only the cheaper standard memory

Community Manager
Crucial_YogiH
Posts: 719
Registered: ‎06-21-2011
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Re: RMA OLD DDR2 Ballistix

Hi bugmenot,

 

I am sorry for the issues that you have experienced with your RAM. I would be happy to see what memory you will be receiving with your replacement order. Would you private message me your RMA number so that I may take a look and see what parts your replacement was set up with? Thank you in advance.

YogiH, Crucial Moderator, US


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Memory Leak Geek
bugmenot
Posts: 8
Registered: ‎11-14-2012
0

Re: RMA OLD DDR2 Ballistix

Hi,

One other question, I bought this memory in the UK from dabs.com not crucial.com/uk. Does this make any difference with the return ( I don't have the original package any more just the invoice).

Community Manager
Crucial_Junket
Posts: 2,244
Registered: ‎05-25-2011
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Re: RMA OLD DDR2 Ballistix

Hi bugmenot,

 

I'm based in the UK and I would be more than happy to check the RMA for you.

 

I have sent you a private message to confirm some more details before I can check it for you.  As soon as you reply I can look at the RMA and see what memory you will receive in return.

Junket, Crucial Moderator UK
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Memory Leak Geek
bugmenot
Posts: 8
Registered: ‎11-14-2012
0

Re: RMA OLD DDR2 Ballistix

All sorted out now, thanks Junket.