04-03-2014 06:40 AM
I'm running 4x Ballistix Tactical Tracer modules in my system and can configure everything correctly using the (x64) MOD utility except (for as far as I can tell) the LED brightness feature.
I can only either set them to full brightness with the slider on full (100% to the right), or on the lowest brightness with the slider moved anywhere else on the scale (0-95%).
Is this normal behavoir, or am I missing something?
My motherboard is a Gigabyte GA-Z87X-UD3H, and has been updated to the most recent BIOS.
04-03-2014 03:00 PM
I am sorry for the issues you are experiencing with your Tracer memory modules. How long ago did you install the MOD utility? It was updated in December. If it was installed prior then that, there's a good chance it's not the latest utility.
You may also try installing the 32 bit version of the MOD utility. In some cases, this can solve the problem.
Please let us know if you are still running into issues.
04-03-2014 03:55 PM
I tried re-installing the utility before I made my last post, so it is the current 188.8.131.52 version.
Just tried the x86 version and it's exhibiting the same problem.
04-04-2014 02:46 PM
I am sorry that you are still having issues with the utilities. It sounds like it might be an issue with our utility and your mother board. There could be an upgrade to the MOD utility that might fix the issue, but no guarantee of that. I am sorry for the inconvenience that this may cause.
04-04-2014 03:15 PM
04-04-2014 03:52 PM
You will have to periodically check. You may check back here and we would be happy to update you