09-29-2013 01:31 PM
I have a Lenovo ThinkPad T60p running Windows XP Pro Service Pack 3 and trying to clone my hard drive to a new M500 480GB SSD.
When I try to boot from the Acronis CD it displays the message: "Starting Acronis Loader...."
But then it just shows a black screen. There appears to be no activity at all.
One thing I seem to notice is that the USB devices are not active either.
Any assistance would be appreciated.
09-30-2013 11:59 AM
I am sorry for the issues you have experienced trying to boot from the Acronis CD. We have an article in our TKB that has step by step instructions for using Acronis. This article can be found here. Please let me know if you have any trouble with these steps or if it still having issues.
09-30-2013 03:52 PM
Thank you for the response but I did follow that process earlier before posting this request.
The boot process definitely tries to start form the Acronis CD, but it fails to complete to starting the application and seems to not activate the USB devices.
Is there some sort of BIOS settings I need to make to make the USB devices available, or should the software be loading them?
12-03-2017 10:14 AM - edited 12-03-2017 10:18 AM
I'm having the exact same issue. From Windows 10, trying to clone my C: drive it says I need a reboot. Upon reboot, it says loading, then a blank screen.
I build a USB boot key and it will not start either. Drive is connected via USB 3.0.