11-04-2017 03:57 PM
Hi, So when I installed the M.2 MX300 275GB on my Acer Nitro 791g back in June, I set the overprovisioning to be 10% or roughly 25GB. It's been a while since I bothered checking the area but when I did recently, the bar which shows the capacity of the drive had an inaccessible grey area on far right that can't be changed and a blue area indicating how much overprovisioning I want to set now. I tried clearing the settings but it keeps returning an error to me.
Any idea why that would be happening? Thank you.
11-10-2017 08:28 AM
Hi, This is the error that shows up everytime I try to clear OP. 25GB is the space I set long ago as I previously mentioned. I'm running the latest Storage Executive.
11-10-2017 09:49 AM
@hemingway60 I am sorry for the issues you've experienced trying to clear OP. We would advise uninstalling and then reinstalling Storage Executive. After you've done this, please let us know if this resolves the issue. If for some reason it does not, we would be happy to follow up with our engineering team.
11-16-2017 08:38 AM
Reinstalled the program and now I get this error. I tried the procedure mentioned but it doesn't let me extend the drive, simply allows me to shrink.
11-21-2017 09:44 AM
@hemingway60 After speaking with Tech support directly, it sounds like it would be best for you to contact them directly, so they can help you figure out why you are getting this error. Their contact info can be found in my signature. I apologize for the inconvenience caused.