08-17-2012 11:23 AM
I used Crucial M4 256GB SSD since 09.05.2012 and it worked good. I also did the Firmwareupdate to avoid Problems, but today I tried to start my HP DM4-2100sg and it doesn't work. Not even Bios is able to start.
There is a message:
"Hard Disk Error
Please run the Hard Disk Test in System Diagnostics.
Hard Disk 1 (3F1)"
After trying to do the Hard Disk Self Test, the following message appears:
"Primary Hard Disk Self Test
HardDisk 1 Fault
Primary Hard Disk Self Test
HardDisk 1 Fault
SMART check to Exit Testing
Hard Disk SMART Passed"
I really don't know what to do now?
08-28-2012 01:47 AM
I'm sorry to hear that you are having issues with your system.
When you said that it does not even start BIOS, does this mean you have tried to access the BIOS while booting and it's not allowing you to enter it?
When does this error happen, is it directly on start up or when you are trying to load Windows on the system?
Have you been able to test the original hard drive in the system to see if you are getting the same error message?
04-28-2013 04:31 AM
Hi i have the same error with my Micron 256GB SED drive in my HP Elitebook (MTFDDAK256MAM-1K12). First one crashed within few months of purchase. The second one which i had recently updated with firmware 04TH that should prevent curruption problems crashed within only a few weeks. Both had a similar error. Like yours they passed the SMART test but faild the drive self test. I asked HP to replace the last one with a HDD but they wouldnt so now i am running my 3rd SED and i am waiting when this one will crash as well. I have disabled hirbernate in Windows 7 because i found some on the internet that identified that as a possible cause of SSD corruption.
05-07-2013 03:03 AM
I'm sorry to hear that you are having problems with your drive.
Unfortunately the drive you have is a Micron drive and not a Crucial SSD. There is a difference in what firmware they use and we would sadly not be able to advise on the problems you are having.
I would recommend contacting your supplier once again in regards to the problem and ask them to refer it directly to Micron.
I'm sorry for the problems you have had and unfortunately we are unable to provide a solution for you as it's not a Crucial product.