05-21-2018 10:49 AM
I'm running into a problem with my Crucial MX100 512GB SDD.
Every once in a while, the OS (Windows 7) stops responding, then a blue-screen appears with the error code 0X000000F4. The PC then automatically restarts, but it cant boot as the SSD (which is the primary hard drive) cant be detected. To get the PC working again, I have to power it down, then power it up again.
Recently I updated to the latest firmware (MU02), but the problem still continues.
Can you tell me what steps I need to take to stop this problem from occurring?
Here are my PC specifications if required:
CPU: Intel Core i5 4460
Mobo: Asrock H97M-Pro4
SSD: Crucial MX100 512GB
HD: Western Digital WD Blue 4TB
PSU: Seasonic Platinum Fanless 400W
05-21-2018 11:06 AM
In your BIOS, turn on hot swap for the sata port the SSD is connected to.
05-22-2018 09:52 AM - edited 05-22-2018 09:53 AM
Thanks. I've enabled it.
Just so I know. Is this a confirmed fix for this specific issue? Or just something to try and see if it works?
05-22-2018 10:24 AM - edited 05-22-2018 10:25 AM
It's a way to prevent low power states from being used on the drive port which can resolve certain issues for certain systems. The fact your SSD is unavailable raises it as a likely culprit - but I can't guarantee it.
I've never had any issues myself but I run with the option on for all my SSD's as a matter of course despite not 'needing' it.