12-26-2017 04:13 AM
I have terrible experience with your SDD disk and your CSE software.
1. Crucial Storage Executive is crashing all the time - see attached file error2.png - just black sreen - it has something to do with low memory of java VM. See error4.png . I would send you the log file hs_err_pid3928.log, but don't know how ... just pictures are allowed
2. Firmware upgrade - if i am lucky enough, I'll get to firmware upgrade - but this fails as well
a) live update with mesasge
"Firmware Update Error
Folder C:\Users\Emka\AppData\Local\Temp\1514285839038-0 is an invalid firmware update directory!"
b) Manual update with - "Uploaded file does not appear to be a valid firmware update package."
Can you tell me reason why should I recommend to anybidy your disks?
OS - Win 7 Ultimate 64bit - updated with 8GB RAM
01-04-2018 02:01 PM
@Silmaril80 I am very sorry for the issues that you have experienced with your drive. Please contact us directly using the information in my signature and we would be happy to help you out.
01-05-2018 05:28 AM
I think this error that cropped up over the Christmas period was fixed wasn't it? So it should just work if you try again now.