09-11-2017 12:39 PM - edited 09-11-2017 12:41 PM
M550 failing in less than 3 years , plus they tell me that because I bought it on Ebay, I have no warranty. Nice....policy.
96% life remaining.....
Reallocated sectors count : Fail
Reallocated Event count : Fail
Uncorrectable sector count : Fail
Is this failing ? or just a false alarm. Seems to be working ok since I updated the firmware to MU02, and wiped the drive.
09-12-2017 02:16 AM
A bit of late advice - but I'd say never buy expensive electronics from ebay. I had TV receiver DOA and it took months of arguing to even get a refund for it - never mind something that had lasted years. Never again for me!
As for SSD's - there have been poorly made counterfeit drives on there in the past. If you got it from a reputable seller you're probably OK on that front. The fact it's lasted this long probably also suggests it wasn't one of those.
Those aren't great errors to see in the SMART data - especially if they are increasing over time. You should definately be keeping up with your regular backups. Having said that, if the drive itself isn't causing you any issue and the error counts aren't increasing it might be just a one off failed bit of NAND.
09-15-2017 07:53 PM
Thank you for the reply. I agree a NAND failure , but seems stable now.
I presume it got mapped out but exceeds the threshold size.
Question : A genuine new MX300 drive purchased on Ebay will have no warranty, is that the policy ?
09-16-2017 04:26 AM
I don't know what Crucials policy is but in Europe at least, when you buy anything faulty, your consumer rights dictate it's the sellers responsibility to put it right. And an authorised reseller would then presumably be able to in turn make a warranty claim to the manufacturer under the terms they have with the manufacturer to resell the product. Any additional warranty a manufacturer provides directly to end users, beyond consumer rights, would be according to that manufacturers terms and conditions. And would typically (thought not always) exclude unauthorised/private resale.
If your ebay seller was a shop (some big retail chains, in the UK at least, dump overstock on ebay) they might be able to help you. But if it was an individual that bought it and decided they didn't want it you might be out of luck.
All of this post is just generalised info based on my understanding of warranties. Take whatever Crucial tells you as the facts with regards to their particular warranty.
09-16-2017 10:17 AM
What useful information do you get from this ?
=== START OF READ SMART DATA SECTION ===
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 100 100 000 Pre-fail Always - 1539
5 Reallocate_NAND_Blk_Cnt 0x0033 099 099 000 Pre-fail Always - 128
9 Power_On_Hours 0x0032 100 100 000 Old_age Always - 4646
12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 7877
171 Program_Fail_Count 0x0032 100 100 000 Old_age Always - 0
172 Erase_Fail_Count 0x0032 100 100 000 Old_age Always - 0
173 Ave_Block-Erase_Count 0x0032 097 097 000 Old_age Always - 95
174 Unexpect_Power_Loss_Ct 0x0032 100 100 000 Old_age Always - 129
180 Unused_Reserve_NAND_Blk 0x0033 000 000 000 Pre-fail Always - 8764
183 SATA_Interfac_Downshift 0x0032 100 100 000 Old_age Always - 0
184 Error_Correction_Count 0x0032 100 100 000 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 51284
194 Temperature_Celsius 0x0022 072 051 000 Old_age Always - 28 (Min/Max 17/49)
196 Reallocated_Event_Count 0x0032 100 100 000 Old_age Always - 128
197 Current_Pending_Sector 0x0032 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 100 000 Old_age Offline - 1
199 UDMA_CRC_Error_Count 0x0032 100 100 000 Old_age Always - 337
202 Percent_Lifetime_Used 0x0031 097 097 000 Pre-fail Offline - 3
206 Write_Error_Rate 0x000e 100 100 000 Old_age Always - 0
210 Success_RAIN_Recov_Cnt 0x0032 100 100 000 Old_age Always - 0
246 Total_Host_Sector_Write 0x0032 100 100 000 Old_age Always - 132360641004
247 Host_Program_Page_Count 0x0032 100 100 000 Old_age Always - 4141789597
248 Bckgnd_Program_Page_Cnt 0x0032 100 100 000 Old_age Always - 1803543498
09-16-2017 10:36 AM
There certainly are errors showing there in attributes 1, 2, 187, 196.
There are also look to be environmental issues. A lot of 'unexpected power losses' in 174 - this would include power cuts and crashes.
And UDMA errors in 199 - this is typically caused by a cabling fault (either the cable needs reseated or is of poor quality and isn't well shielded)