M550 failing in less than 3 years , 96% life remaining

Kilobyte Kid

M550 failing in less than 3 years , 96% life remaining

[ Edited ]

Screen Shot 2017-09-11 at 11.21.24 AM.jpgM550 failing in less than 3 years , plus they tell me that because I bought it on Ebay, I have no warranty. Nice....policy.

96% life remaining.....

 

Reallocated sectors count : Fail

Reallocated Event count : Fail

Uncorrectable sector count : Fail

 

Is this failing ? or just a false alarm. Seems to be working ok since I updated the firmware to MU02, and wiped the drive.

 

 

 

 

 

5 Replies
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JEDEC Jedi

Re: M550 failing in less than 3 years , 96% life remaining

A bit of late advice - but I'd say never buy expensive electronics from ebay.  I had TV receiver DOA and it took months of arguing to even get a refund for it - never mind something that had lasted years.  Never again for me!

 

As for SSD's - there have been poorly made counterfeit drives on there in the past.  If you got it from a reputable seller you're probably OK on that front.  The fact it's lasted this long probably also suggests it wasn't one of those.

 

Those aren't great errors to see in the SMART data - especially if they are increasing over time.  You should definately be keeping up with your regular backups.  Having said that, if the drive itself isn't causing you any issue and the error counts aren't increasing it might be just a one off failed bit of NAND.

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Kilobyte Kid

Re: M550 failing in less than 3 years , 96% life remaining

Thank you for the reply.  I  agree a NAND failure , but seems stable now.

I presume it got mapped out but exceeds the threshold size.

 

Question :  A genuine new MX300 drive purchased on Ebay will have  no warranty, is that the policy ?

JEDEC Jedi

Re: M550 failing in less than 3 years , 96% life remaining

I don't know what Crucials policy is but in Europe at least, when you buy anything faulty, your consumer rights dictate it's the sellers responsibility to put it right.  And an authorised reseller would then presumably be able to in turn make a warranty claim to the manufacturer under the terms they have with the manufacturer to resell the product.  Any additional warranty a manufacturer provides directly to end users, beyond consumer rights, would be according to that manufacturers terms and conditions.  And would typically (thought not always) exclude unauthorised/private resale.

 

If your ebay seller was a shop (some big retail chains, in the UK at least, dump overstock on ebay) they might be able to help you.  But if it was an individual that bought it and decided they didn't want it you might be out of luck.

 

All of this post is just generalised info based on my understanding of warranties.  Take whatever Crucial tells you as the facts with regards to their particular warranty. Smiley Happy

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Kilobyte Kid

Re: M550 failing in less than 3 years , 96% life remaining

What useful information do you get from this ?

 

 

=== START OF READ SMART DATA SECTION ===

SMART Attributes Data Structure revision number: 16

Vendor Specific SMART Attributes with Thresholds:

ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE

  1 Raw_Read_Error_Rate     0x002f   100   100   000    Pre-fail  Always       -       1539

  5 Reallocate_NAND_Blk_Cnt 0x0033   099   099   000    Pre-fail  Always       -       128

  9 Power_On_Hours          0x0032   100   100   000    Old_age   Always       -       4646

12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       7877

171 Program_Fail_Count      0x0032   100   100   000    Old_age   Always       -       0

172 Erase_Fail_Count        0x0032   100   100   000    Old_age   Always       -       0

173 Ave_Block-Erase_Count   0x0032   097   097   000    Old_age   Always       -       95

174 Unexpect_Power_Loss_Ct  0x0032   100   100   000    Old_age   Always       -       129

180 Unused_Reserve_NAND_Blk 0x0033   000   000   000    Pre-fail  Always       -       8764

183 SATA_Interfac_Downshift 0x0032   100   100   000    Old_age   Always       -       0

184 Error_Correction_Count  0x0032   100   100   000    Old_age   Always       -       0

187 Reported_Uncorrect      0x0032   100   100   000    Old_age   Always       -       51284

194 Temperature_Celsius     0x0022   072   051   000    Old_age   Always       -       28 (Min/Max 17/49)

196 Reallocated_Event_Count 0x0032   100   100   000    Old_age   Always       -       128

197 Current_Pending_Sector  0x0032   100   100   000    Old_age   Always       -       0

198 Offline_Uncorrectable   0x0030   100   100   000    Old_age   Offline      -       1

199 UDMA_CRC_Error_Count    0x0032   100   100   000    Old_age   Always       -       337

202 Percent_Lifetime_Used   0x0031   097   097   000    Pre-fail  Offline      -       3

206 Write_Error_Rate        0x000e   100   100   000    Old_age   Always       -       0

210 Success_RAIN_Recov_Cnt  0x0032   100   100   000    Old_age   Always       -       0

246 Total_Host_Sector_Write 0x0032   100   100   000    Old_age   Always       -       132360641004

247 Host_Program_Page_Count 0x0032   100   100   000    Old_age   Always       -       4141789597

248 Bckgnd_Program_Page_Cnt 0x0032   100   100   000    Old_age   Always       -       1803543498

JEDEC Jedi

Re: M550 failing in less than 3 years , 96% life remaining

There certainly are errors showing there in attributes 1, 2, 187, 196.

 

There are also look to be environmental issues.  A lot of 'unexpected power losses' in 174 - this would include power cuts and crashes.

And UDMA errors in 199 - this is typically caused by a cabling fault (either the cable needs reseated or is of poor quality and isn't well shielded)

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