05-14-2013 11:28 AM
05-15-2013 07:46 AM
First of all I'm sorry to hear that your SSD has lost some of it's performance in your system.
Can you confirm if you have made any sort of changes to the system? For example has there been any driver updates or anything like that recently?
The behavior you are describing is consistent with deleted cells not being cleaned from your drive. This can result in reduced performance or even complete lack of response from the SSD.
There is a feature built into our SSDs called Active Garbage Collection. Letting Active Garbage Collection run on the drive for an extended period will clean these cells and restore the SSD to a healthy state.
In a laptop, power on with the SSD installed and enter your system BIOS (please refer to your system manufacturer’s documentation on how to access the BIOS.) Leave the laptop in the BIOS menu for the 6-8 hours.
Following this process, your drives functionality and performance should be restored.
To prevent the SSD performance degrading again, you can make adjustments to your power settings:
- Go to Control Panel
- Go to Hardware and Sound
- Go to Power Options
- Select Change Plan Settings
- Select Change Advanced Settings
- Make sure the 'hard disk' field is set to ‘never’ (Laptop users select 'battery and power adapter').
05-18-2013 11:15 AM
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