Suspecting Crucial Momentum Cache incompatible with Symantec Encryption (PGP)

Kilobyte Kid

Suspecting Crucial Momentum Cache incompatible with Symantec Encryption (PGP)

Hi...

 

My Windows 7 x64 has beening geting BSOD with error code STOP:0x0000007F PGPwded.sys

with some random file corruption 2-4 times a day.

 

I'm suspecting that Crucial Momentum Cache is not compatible with Symantec Encryption (PGP)

because after I disabled the Momentum Cache then no more BSOD at all for almost 2 weeks now.

 

3 Replies
Community Manager

Re: Suspecting Crucial Momentum Cache incompatible with Symantec Encryption (PGP)

Hi Kanuki,

 

Thanks for your question.

 

First of all I'm sorry to hear that Momentum Cache is not working with your encryption.  I have looked in to this and this is not something that we have come across before.  Due to this I have passed your comments on to our tech lab to investigate it further.  

 

Once they get back to me with a reply I will update you on this thread.  I am sorry for the delay but as it's a rare situation I wanted to get it fully investigated.  If you do have any other questions at all, please don't hesitate to ask and I would be more than happy to help.  

Crucial_Junket, Crucial Moderator, UK


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Kilobyte Kid

Re: Suspecting Crucial Momentum Cache incompatible with Symantec Encryption (PGP)

I think you maybe right - I'm getting BSODs ever since I enabled Momentum Cache, and I have PGP encryption as well.

 

Please note, Momentum Cache can be enabled and seems to run fine but there will be random BSODs. For example, I was using the Microsoft Media Creation Tool and it caused the system to BSOD.

 

I disabled Momentum Cache and the BSODs stopped.

 

According to the BSOD dumps, Windows experienced:

 

122015-11856-01.dmp 12/20/2015 12:29:12 AM UNEXPECTED_KERNEL_MODE_TRAP 0x0000007f 00000000`00000008 00000000`80050033 00000000`000406f8 fffff800`030c54df ntoskrnl.exe ntoskrnl.exe+73c40 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 6.1.7601.19045 (win7sp1_gdr.151019-1254) x64 ntoskrnl.exe+73c40 C:\Windows\Minidump\122015-11856-01.dmp 4 15 7601 283,616 12/20/2015 12:31:09 AM

 

identical errors in both BSODs.

Highlighted
Bit Baby

Re: Suspecting Crucial Momentum Cache incompatible with Symantec Encryption (PGP)

I found the crucial momentum cache caused bsod many times when copying large files from external disk to ssd. I disabled it and no more probs.