Windows 8.1 m500 Bitlocker Error

Kilobyte Kid

Windows 8.1 m500 Bitlocker Error

[ Edited ]

Hello,

 

I have notebook ASUS N76Vz and I've just freshly installed Windows 8.1 on m500 240 GB with MU03 firmware. When I click on enable Bitlocker, I get error "This device can't use Trusted Platform Module. Your administrator must set the "Allow bitlocker without a compatible TPM".

 

What to do?

 

[Subject edited as new thread was created]

4 Replies
Kilobyte Kid

Re: Windows 8.1 m500 Bitlocker Error

Well I'm glad that you moved my thread, but it would be also nice that you'd answer to it as well.

JEDEC Jedi

Re: Windows 8.1 m500 Bitlocker Error

The forum moderators are not necasarily technical support. Smiley Happy

 

You might be able to enable TPM in your BIOS.  But if your board doesn't support it, have a look at 'what could go wrong' here: http://blog.pluralsight.com/bitlocker-windows-8 for how to disable the need for it.

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Kilobyte Kid

Re: Windows 8.1 m500 Bitlocker Error

But if I enable that, will SSD still use built-in hardware encryption?

 

I don't have any TPM setting in BIOS, laptops BIOS settings are very basic in general.

JEDEC Jedi

Re: Windows 8.1 m500 Bitlocker Error

Honestly I'm not sure but I don't see why it would affect that.  It's not like you have much choice anyway if you're computer lacks TPM support!

 

TPM is explained here: http://windows.microsoft.com/en-gb/windows-vista/bitlocker-drive-encryption-overview

It sounds like you'd have to have a USB flash drive conencted to compensate which is probably a little inconvenient on a laptop?   More details here: http://www.howtogeek.com/howto/6229/how-to-use-bitlocker-on-drives-without-tpm/

 

 

Disclaimer: I've never used drive encryption, I'm just going off what google says.  Hopefully someone with actual experience will wander by at some point. Smiley Happy

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