05-10-2015 08:56 PM - edited 05-10-2015 08:57 PM
I cannot get hardware encryption to work using bitlocker under Winbdows 8.1 Pro x64.
Notebook: Asus N550JK, using latest BIOS
SSD: Crucial M550 1TB, using latest firmware
I don't have a TPM so I elect to use a password.
Whatever I do, it starts the long software encryption process.
Out of frustration, I tried Wave Embassy Security Center. This turned on hardware encryption, but when I re-boot, I cannot get access to the entire SSD! I had to do a PSID Revert to recover. I have requested a refund from them and have wasted two days trying to get it to work.
I don't want to go the route using the Winmagic SecureDoc, as this is significantly more expensive.
05-12-2015 07:11 AM
Thanks for your post.
First of all I'm sorry that you have been unable to get hardware encryption to work on your M550.
Windows 8 BitLocker will use this hardware encryption when you apply a password in Windows, providing the following requirements are met:
Further info and possible limitations can be found at these resources:
Microsoft Technet Support - Encrypted Hard Drives:
Microsoft Technet Support - BitLocker Frequently Asked Questions (FAQ):
Trusted Computer Group (TCG) FAQs on Self- encrypting Drive (SEDs)
Can you make sure that you are meeting the above requirements? Let me know how you get on and if you have any other questions at all, please don't hesitate to ask and I would be more than happy to help.