Black screen after ram upgrade

Kilobyte Kid

Black screen after ram upgrade

Can someone please help me! Every time i put my new ram in to its slot it fits perfectly fine but when ever i try to boot up my laptop it gives a black screen aand nothing happens. But when I put my old ram stic back in it works perfectly fine.

2 Replies
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Community Manager

Re: Black screen after ram upgrade

Hello,

 

I am sorry for the issues you've experienced with your RAM. What is the make and model of the computer you are installing it in? What is the part number on the memory module itself? Thanks in advance. 

YogiH, Crucial Moderator, US


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Kilobyte Kid

Re: Black screen after ram upgrade

My computer is Acer aspire es1-111m and I am upgrading to 4 GB ram