06-15-2017 03:37 PM
I looked up RAM for HP Compaq 6000 Pro MT PC and found CT51264BD160BJ, so I ordered it new through Amazon. But now It's not working. I bought 10 of these for other PCs of the same model. Whats the problem?
06-21-2017 10:27 AM
@Zeee Thanks for contacting us and welcome to our community. I am sorry for the issues you've experienced with your RAM and the late reply.
I pulled up your system information and it appears your system is not compatible with CT51264BD160BJ. Your system requires low density memory or part number CT2K51264BD160B instead. This would be listed as part number CT7336124 on our site. I would suggest returning this memory and purchasing the low density memory.
Please let me know if you have any other questions or concerns.