10-16-2017 07:32 PM
I have a brand new Dell laptop. It holds 32 gb ram so I wanted to at least add 16. There was 8 already in it but I couldn't get Crucial ram to match it so just bought two sticks of Crucial dual channel 8gb and removed the single one.
After insserting the memory, the computer started up slow and then the fan started making noise. Also the hard drive was making noise. I contacted Dell and the tech did an hour of remote troubleshooting and then decided it was the fan.
So I took out the new memory and added back the old memory and all the problems went away. I figured it was just a coincidence but can the wrong memory cause overheating?
10-20-2017 02:41 PM
@hayley3 Thanks for contacting us today. What is the model number of your Dell? What is the full part number of the memory module you purchased? We would be happy to check into this further for you.