Crucial compatibility tool lists DDR4 instead of DDR3 for Acer Aspire E5-576G

SOLVED
Bit Baby

Crucial compatibility tool lists DDR4 instead of DDR3 for Acer Aspire E5-576G

Bought some RAM on this basis and was sorely disappointed. The tool is wrong. Please fix it.

2 Replies
Community Manager

Re: Crucial compatibility tool lists DDR4 instead of DDR3 for Acer Aspire E5-576G

@dbsanfte Thanks for letting us know of this discrepancy. I apologize for the issue. If you need help setting up a return, please contact us directly using the information in my signature. I have reported it to our web team and it should be updated soon. 

YogiH, Crucial Moderator, US


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Bit Baby

Re: Crucial compatibility tool lists DDR4 instead of DDR3 for Acer Aspire E5-576G

Thanks. I'd ordered through Amazon so will be returning to them. If you're super keen you could pay my return postage, which is about $10. Smiley Very Happy