Help understanding slots and what to buy.

Kilobyte Kid

Help understanding slots and what to buy.


I am new to this and I am having trouble. I did my system scan and it's saying

memory
Maximum memory: 10GB
Slots:1 (1 banks of 1)
*Not to exceed manufacturer supported memory.
[4GB] [4GB]

I currently have 8gb of RAM and I am needing 16, but from the system scan it seems I can extend only 2 Gb more but I am not sure what "Slots:1 (1 banks of 1) means. how much RAM would I have to purchase?

Thank you
5 Replies
Community Manager

Re: Help understanding slots and what to buy.

@Alagu1983 Thanks for contacting us today. I am sorry for the confusion with our scanner. What is the make and model of your computer? From the information you provided it sounds like you have 4GB of memory soldered to the board and one slot that allows you to upgrade. Once I have your make and model, I would be happy to check into this further and see what upgrades you may be able to use. 

YogiH, Crucial Moderator, US


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Kilobyte Kid

Re: Help understanding slots and what to buy.

Thank you for replay.

Please my system config
Asus x550 ca
Intel i3 processor
RAM: 8GB
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Community Manager

Re: Help understanding slots and what to buy.

@Alagu1983 Thanks for your comment and providing this information. It appears that your system has two slots, one slot has memory that is soldered to the motherboard and is unable to be upgraded. You are able to upgrade the removable memory slot. This slot can use an 8GB memory module and the system can be maxed out at 12GB of RAM. The part we recommend for this system can be found here. Please let us know if you have any other questions or concerns. 

YogiH, Crucial Moderator, US


________________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France | Global
I think my memory is bad. What do I do now?
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