09-30-2017 02:20 PM - edited 10-01-2017 08:15 AM
some weeks ago I bought a new RAM (CRUCIAL CT16G4DFD8213 Desktop RAM 16 GB).
When I tried to install the OS on the new build, I got many BSOD (Bluescreens). Most of them were "Memory Management".
Running Memtest86+ gave me errors:
- When the error occurs, it always has the same "Lowest Error Address", "Highest Error Address" and "Bits in Error Mask".
- If the system is stable for about 10 min (chances are about 20%) and I run Memtest86+ again, I don't get this error.
- I run Memtest86+ and errors were found. I rebooted and run it again and no errors were found.
- I installed the stick of RAM in every slot and get the same errors.
Unfortunatly this is the only DDR4-RAM I have, so further testing with other DDR4-RAMs is not possible for me.
Now I would like to know what I should do next.
Thank you for helping me!
Greeting from Germany.
AMD Ryzen 1700
ASUS PRIME B350-PLUS (BIOS Version 0902)
1x CT16G4DFD8213 (RAM DDR4 16 GB)
Geforce GTX 560 Ti
Solved! Go to Solution.
10-04-2017 12:14 PM
@The-only-one I am sorry for the late reply and the issues you've experienced with your memory module. It sounds as if the memory module may be defective. I would advise contacting us directly using the information in my signature to set up a warranty replacement.
10-04-2017 03:17 PM
10-04-2017 03:21 PM
@The-only-one That sounds great! Thanks for the update.
10-13-2017 07:29 AM - edited 10-13-2017 07:30 AM
Now I got a new CT16G4DFD8213 and it fixed my issue.
10-13-2017 04:55 PM
That's great! Thanks for the update.