Optiplex Gx620 I bought two 1gb Ram and added it. However, the computer won't seem to use it?

Kilobyte Kid

Optiplex Gx620 I bought two 1gb Ram and added it. However, the computer won't seem to use it?

Windows 7

 

Rating:3

Proccessor: Intel Pent D CPU 3 GHz  2.99Ghz

Installed Ram: 3.00GB (2.00Gb usable)

System Type: 64 Bit

 

I do not understand why my computer will only use 2gb ram instead of 3.

My cpu had 4 sticks of .5gb ram.

I bought 2gb, two sticks of 1gb. (was hoping for 4gb ram, but didn't realize my computer had .5gb sticks)

 

So now my computer has two 1gb Sticks, and two .5gb sticks. 

 

Why won't my computer use all 3 gb ram?

 

Thank you for your time.

1 Reply
Highlighted
Community Manager

Re: Optiplex Gx620 I bought two 1gb Ram and added it. However, the computer won't seem to use

@buscemis19 Thank you for your question.

To check if the Windows memory lock is limiting the amount of memory Windows can see, 

1. Click on Start.

2. Type MSCONFIG in Search and click OK.

3. This will open the System Configuration Utility. Click on the BOOT tab.

4. Click on the Advanced Options... button

5. If the /MAXMEM= box is checked, please uncheck it. 

6. If it isn’t already checked, check it now and enter your total amount of memory in MB (e.g. 8192 for 8GB) and click OK.

Please let us know if we can offer additional assistance or advice. 

YogiH, Crucial Moderator, US


________________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France | Global
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
We want your feedback! Post in the Suggestion Box
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?