11-12-2017 01:08 PM
11-13-2017 12:06 PM
@fady_khafagy Thanks for contacting us. It appears that your system can only support 8GB of RAM and that this memory needs to be installed as two single 4GB memory modules. We do not recommend going above this max as the system can not support it. Please let us know if you have any other questions or concerns.