09-02-2013 08:07 PM
My ASUS A52F X3 had 2x2G memories before. It runs 64-bit windows 7 home premium. I bought a 4G-byte memory, but this 4G memory does not work even when it is installed stand alone. When I install the 2x2G memories back the system works as before. The 4G memory I bought is compatible with 1333MHz and 1066MHz. The 2x2G memories are 1333MHz.
I don't know what problem it is. Please help, i have a class project due shortly, and I need a machine with more than 5G memory to run the code. Thanks.
09-03-2013 08:38 AM
I am sorry that you are having issues with your RAM. It sounds like you may have purchased a faulty piece of memory or it could be a density issue with the RAM (it may have a different amount of little black chips on it then the system may require). I would recommend contacting PNY directly and see if they have more information on their warranty process. I am sorry for the inconvenience.