How to use our community

Community Manager

How to use our community

Welcome to the Crucial community.  Our community is a resource for our customers to learn, engage and troubleshoot.  We aim to have an informative community that will help you with any questions you have. 


Please see the following steps on how to use our community.




You can visit our Knowledge Base to see the most common tech support questions.  We have created a comprehensive library of guides and solutions for Crucial and Ballistix products.  Please visit HERE




If you can’t find a solution to your questions on the Knowledge Base, why not ask our community?  We have an active and knowledgeable community who are willing to help.  You can visit the different community sections below.


Solid State Drives

Crucial memory for PC systems

Crucial memory for Mac systems

Ballistix gaming memory

Make my computer faster

Warranty Information 

Suggestion box




Feel free to spend some time in our Laid Back Lounge.  This is the chill out and fun section of our community.  Spend some time talking about gaming, off topic discussions, contests or non Crucial computer issues.  You can visit it HERE 


Contact support


If you can’t find the solution to your question, please visit the support link for your region below.  We are happy to help with any questions you may have. 


US -
UK -
EU -

DE -

IT  -

FR -


To contact our Public Relations teams please email using the address below. 







If you do have any questions, please don’t hesitate to contact one of the community moderators and we would be happy to help.   


Crucial_Junket, Crucial Moderator, UK

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