02-20-2016 08:15 PM
Yeah as title indicted my system was upgraded from 32bit operating system to a 64bit with windows 10 currently the upgrade was done with windows 7 but as i did a new scan of my pc it still shows that i am unable to hold more than 4 is this wrong ? Maybe it still reads the previouse system specs that are left behind?
Need answer soon please thanks!
02-23-2016 02:36 PM
Thanks for contacting us. The scanner results are based upon what your motherboard can support. In your case it sounds like the motherboard can only support a max of 4GB regardless of what your operating system is. Please let me know if you have any other questions or concerns.