Only capable to hold 4gb ram yet My system is 64bit and processor

Bit Baby

Only capable to hold 4gb ram yet My system is 64bit and processor

Yeah as title indicted my system was upgraded from 32bit operating system to a 64bit with windows 10 currently the upgrade was done with windows 7 but as i did a new scan of my pc it still shows that i am unable to hold more than 4 is this wrong ? Maybe it still reads the previouse system specs that are left behind? 
Need answer soon please thanks! Smiley Happy

 

1 Reply
Community Manager

Re: Only capable to hold 4gb ram yet My system is 64bit and processor

Hi Duff_Man_1,

 

Thanks for contacting us. The scanner results are based upon what your motherboard can support. In your case it sounds like the motherboard can only support  a max of 4GB regardless of what your operating system is. Please let me know if you have any other questions or concerns.

YogiH, Crucial Moderator, US


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