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Bit Baby
MsSSD
Posts: 2
Registered: ‎05-03-2013
0

M4 Disappearing Trick - Here For a Few Minutes, Gone After

Long, but have a working ending. So, I put Win8 on an empty M4 (FW 09) late last year. I don't use it much, but over time it got pretty full (64 GB version). It is a third disk on the system (win-732, Win-764, and Win-864 on the M4). The past month, not sure really - I didn't notice/detect the problem until soon after the April 2013 Windows patch Tuesday, the one where the kernel patch was causing problems - the drive letter would disappear soon after boot. After doing that April patch, my shutdowns were long. Maybe 90 seconds instead of perhaps a dozen. Looking at the event viewer I could see a problem with a HARDDISK (cryptic to the point of absurdity). Upon warm boost, often the M4 (Win8) would not register in the boot menu. This was preceded by the motherboard (Intel DP45SG) having a long boot (it would stick on a particular stage # (50) for a long time, perhaps 30 seconds or more). Eventually it would boot, but no M4/Win8 option. I could F2 the BIOS boot and enter the BIOS setup, immediately exit w/o save, repeat the boot and then have the M4/Win8 in the (windows) boot menu. I don't believe the patch Tuesday mess was a cause of the problem; it may have been a coincidence. After entering Win7 (Win8 I use rarely), the M4 drive was present. I could chkdsk it (as admin) and all was well. Then, after a period of time, it would be gone. Sometimes, the drive letter itself was no more. Sometimes, it would report itself as a RAM drive (huh?) and chkdsk would not operate on it. Sometimes I could get some directory contents, but when going deeper, nothing (maybe cached). A few more of these (in just a few seconds) and the drive would be gone again. (And a warm start/Windows restart, would likely have the disk gone from the BIOS boot -- story of that was already done above). So, I applied the 070H FW update. So far so good. You can consider this a "test outside the factory lab". The notes with the FW update say the problem it fixed was only seen in the lab - I am proof it is not just there. I had to use the ISO update method. The in-windows/restart gave a very ominous an cryptic error when it booted after the restart, something about needing the windows repair disk to continue. I hit Esc and got the regular boot menu, and went from there to the ISO method.
JEDEC Jedi
targetbsp
Posts: 7,471
Registered: ‎08-27-2009
0

Re: M4 Disappearing Trick - Here For a Few Minutes, Gone After

in reply to MsSSD

Firmware 0009 (which is what you said you had) actually had a critical bug that would cause the drive to go pear shaped regularly once the drive has reached a certain age.  It may have been that which was the cause of your issue.

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JEDEC Jedi
bogdan
Posts: 1,422
Registered: ‎09-26-2012
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Re: M4 Disappearing Trick - Here For a Few Minutes, Gone After

[ Edited ]
in reply to MsSSD

Please take a look at this particular release notes for 0309 firmware :smileywink: Then you may want to check Power-on Hours count of your drive with this tool. 

 

Edit: Well, targetbsp was faster than me :-)

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Bit Baby
MsSSD
Posts: 2
Registered: ‎05-03-2013
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Re: M4 Disappearing Trick - Here For a Few Minutes, Gone After

in reply to targetbsp
5498 hours according to my SMART, so it has been doing it for a while now. OK then. A long story that could have been cut shorter - January 2012. 749 power cycles (7+ hours per cycle). ATA-9. UDMA5. Temp... 32 F. (0 C) I suppose temp is not relevant. I have a WD in a 24/7 machine that has been running since Oct09, and its SMART is showing 9563 hours, 64 power cycles. It should be 3x that many hours. The P/C I can believe. Another WD (this machine) has 12925 hours and 1456 power cycles (about 9 hours per). An other WD on ESATA is not showing any SMART info. Ah, well, thanks for the info. It should be back to normal now.