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Kilobyte Kid
dreamlady
Posts: 6
Registered: ‎11-05-2013
0

VERY SLOW Crucial M4 256 GB

02-November-2013_read.png

 

02-November-2013_write.png

 

Ive been round & round with Tech support about this.... all I get is Thank you for contacting us. There are a few other things I would like to try. 1-Have you re-run or verified the Windows Experience Index since performing the clone and install of your SSD ?


-Go to the start button -right click on computer -select properties, in the middle of the screen you should see you overall system score. -Click on the words Windows Experience Index -Ensure that the primary hard disk: disk data transfer rate is above a 7.0 you may need to run or re-run the assessment for this to change.


2- We will want to make sure that your advanced power settings for the HDD are set to never or (0), this requires a manual entry as the default setting for all power plans is 20 min. - Go to Control Panel - Go to Hardware and Sound - Go to Power Options - Select Change Plan Settings - Select Change Advanced Settings - Make sure the 'hard disk' field is set to ‘never’ (Laptop users select 'battery and power adapter'). In this field, you will actually highlight the numeric value in the field and simply type in 'Never' to do this.


3-Could you please verify which driver you are using in the system for IDE ATA communications. To replace possibly malfunctioning manufacturer-specific Serial ATA drivers with Microsoft's MSAHCI or StorAHCI drivers which may have better functionality in your system, use the following guide: 1. Enter Device Manager in Windows via either your Control Panel or Computer Management. 2. You should see a category of "IDE ATA/ATAPI controllers or Storage Controller driver". Click the 'plus' symbol to the left of this line to expand that category. 3. All manufacturer drivers under this category will appear. For each entry, right click, select 'Uninstall', and ensure for each uninstall window you select 'Delete the driver software for this device'. If you are given a confirmation prompt to remove this software, click yes.


4. Once all items are gone from this category, restart your system. 5. Windows will see that the old drivers are gone and automatically install Microsoft's equivalent. Afterward, the system will prompt you to restart again. Go ahead and do so.


OMIGOD, first of all I have done all those things, and then some....I'm not stupid. I built my system 6 months ago AMD 8 core @ 4122MHZ, 32@GB ram. I built this screamer system, and wanted a screaming SSD, My other Drives on my system are WD Raptors, which are faster than this. I have changed SATA cables, I have 6 ports available, I have connected this drive to all six, no change in speed, AHCI is et up correctly in Bios. Motherboard has current Bios.


My settings are set up for SSD: Verify TRIM is enabled Disable automatic defragmenting Disable System Restore (If OS is on SSD) which mine is Reduce Page File Size Disable Hibernation Disable Superfetch Disable Recycling Bin on your SSD Enable Write Caching on your SSD Disable Indexing on your SSD


Active Garbage Collection. Letting Active Garbage Collection run on the drive for an extended period will clean these cells and restore the SSD to a healthy state. To do this on your PC or Laptop, you will need to let the SSD idle for 6 to 8 hours... Nothing changed!! Ive been building PC's for years, so I know my way around, but this is so frustrating.


I RMA'd the drive, and when I received my new replacement drive. Upon opening the box, the back side of the drive, where the serial number is... in the lower right. The foil sticker was half removed ( warranty void if removed)!!! am very careful with such things ie: removing/tampering warranty stickers. I contacted Tech support, they told me "The SSD should not have left our facility if the seal had been tampered with, it would have been an automatic disqualification of the drive." well duh, it was tampered with. My thoughts were Refurbished?? So I installed in my system. OS took over an hour to install?? **bleep**, so I thought maybe something wrong with PC, ie: power supply, ram, CPU?? so I formatted an extra WD drive I have, installed OS in under 6 minutes.. hmm


Windows 8, is my OS.


I contacted Tech support about this...all they would do, is direct me here to the forum... Trust me guys/gals Ive tried everything. $ k alignment etc.... Im ready to throw in the trash . I paid a premium for this device, I expected premium performance... the pics above, show otherwise.......


I apologize how this Post is formatted.. There are no page breaks etc, makes it hard to read, so I added some simple HTML code for readability. Hope it works


Krissy

JEDEC Jedi
bogdan
Posts: 1,320
Registered: ‎09-26-2012
0

Re: VERY SLOW Crucial M4 256 GB

[ Edited ]
in reply to dreamlady

Hi, what do you mean by screamer system? Is it overclocked in any way?

Read speed is low and write speed is a disaster. Could you please post SMART data of this drive? You can use http://crystalmark.info/software/CrystalDiskInfo/index-e.html for that. Just be careful to deny any adds during installation and hide serial number prior posting the data.

Could you please post more details about your system, motherboard model perhaps?

 

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JEDEC Jedi
targetbsp
Posts: 7,396
Registered: ‎08-27-2009
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Re: VERY SLOW Crucial M4 256 GB

in reply to bogdan

Read speed looks capped by PCI Express.  Which is unusual on an AMD system.  You tend to see that on Intel sata 2 chipsets that have third party sata 3 chips on board.  So yep, details of the motherboard would be useful please.

 

 

For the write speed, I see you say you have write caching enabled which it wants to be.  Can you untick it, reboot, tick it and reboot again.  I'm sure that as you seem to know what you're doing you'll be staring in disbelief at that suggestion.  But it has actually worked at least 3 times on this forum!

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Kilobyte Kid
dreamlady
Posts: 6
Registered: ‎11-05-2013
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Re: VERY SLOW Crucial M4 256 GB

in reply to bogdan

GIGABYTE GA-990FXA-UD7 AMD 9 Series Motherboard
AMD FX-8350, 4228 MHz (21 x 201)
ram 8192MB x4 DDR3 1866mhz

JEDEC Jedi
bogdan
Posts: 1,320
Registered: ‎09-26-2012
0

Re: VERY SLOW Crucial M4 256 GB

in reply to dreamlady

It seems this motherboard has two SATA controllers:

- AMD SB950 - SATA3_0 ~ SATA3_5 connectors

- Marvell 88SE9172 - GSATA3_6 and GSATA3_7 connectors

 

Is it possible the drive is connected to Marvell controller? If so try to connect it to first AMD port, that is SATA3_0 connector.

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Kilobyte Kid
dreamlady
Posts: 6
Registered: ‎11-05-2013
0

Re: VERY SLOW Crucial M4 256 GB

in reply to dreamlady
I have 6 ports.. tried them all.. the read speed is very fast.. faster than my WD raptor. The write speed is pitiful.. last night my friend let me borrow his Samsung SSD. Blazing speed. With no changes in settings. Then I placed my crucial..m4 on his system..pretty much same response.. grrrr
JEDEC Jedi
bogdan
Posts: 1,320
Registered: ‎09-26-2012
0

Re: VERY SLOW Crucial M4 256 GB

in reply to dreamlady

Oh sorry, I didn't notice you have already tried all the ports. Please try to post SMART data, maybe there is just something very bad we would be able to catch.

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Kilobyte Kid
dreamlady
Posts: 6
Registered: ‎11-05-2013
0

Re: VERY SLOW Crucial M4 256 GB

in reply to bogdan

---------------------------------------------------------------------------- CrystalDiskInfo 5.6.2 Shizuku Edition x64 (C) 2008-2013 hiyohiyo                                 Crystal Dew World : http://crystalmark.info/ ----------------------------------------------------------------------------

    OS : Windows 8 Pro [6.2 Build 9200] (x64)   Date : 2013/11/06 11:58:12

-- Controller Map ----------------------------------------------------------  + Standard SATA AHCI Controller [ATA]  - M4-CT256M4SSD2   -- Disk List ---------------------------------------------------------------     M4-CT256M4SSD2 : 256.0 GB [1/1/0, pd1] - mi

  ----------------------------------------------------------------------------   M4-CT256M4SSD2 ----------------------------------------------------------------------------            Model : M4-CT256M4SSD2         Firmware : 070H    Serial Number :        Disk Size : 256.0 GB (8.4/137.4/256.0/256.0)      Buffer Size : Unknown      Queue Depth : 32     # of Sectors : 500118192    Rotation Rate : ---- (SSD)        Interface : Serial ATA    Major Version : ACS-2    Minor Version : ATA8-ACS version 6    Transfer Mode : SATA/600   Power On Hours : 76 hours   Power On Count : 30 count Wear Level Count : 1      Temparature : Unknown    Health Status : Good (100 %)         Features : S.M.A.R.T., APM, 48bit LBA, NCQ, TRIM        APM Level : 00FEh [ON]        AAM Level : ----

-- S.M.A.R.T. -------------------------------------------------------------- ID Cur Wor Thr RawValues(6) Attribute Name 01 100 100 _50 000000000000 Raw Read Error Rate 05 100 100 _10 000000000000 Reallocated Sectors Count 09 100 100 __1 00000000004C Power-On Hours 0C 100 100 __1 00000000001E Power Cycle Count AA 100 100 _10 000000000000 Reserved Block Count AB 100 100 __1 000000000000 Program Fail Count AC 100 100 __1 000000000000 Erase Fail Count AD 100 100 _10 000000000001 Wear Leveling Count AE 100 100 __1 000000000017 Unexpected Power Loss Count B5 100 100 __1 014100380108 Non-Physical Page-Aligned Access Count B7 100 100 __1 000000000000 SATA Interface Downshift B8 100 100 _50 000000000000 Error Correction Count BB 100 100 __1 000000000000 Reported Uncorrectable Errors BC 100 100 __1 000000000000 Command Timeout Count BD 100 100 __1 000000000066 Factory Bad Block Count C2 100 100 __0 000000000000 Enclosure Temperature C3 100 100 __1 000000000000 Cumulative Corrected ECC C4 100 100 __1 000000000000 Reallocation Event Count C5 100 100 __1 000000000000 Current Pending Sector Count C6 100 100 __1 000000000000 Smart Off-line Scan Uncorrectable Error Count C7 100 100 __1 000000033144 Ultra DMA CRC Error Rate CA 100 100 __1 000000000000 Percent Lifetime Used CE 100 100 __1 000000000000 Write Error Rate

-- IDENTIFY_DEVICE ---------------------------------------------------------         0    1    2    3    4    5    6    7    8    9 000: 0440 3FFF C837 0010 0000 0000 003F 0000 0000 0000 010: 3030 3030 3030 3030 3133 3037 3039 3242 4132 4533 020: 0000 0000 0000 3037 3048 2020 2020 4D34 2D43 5432 030: 3536 4D34 5353 4432 2020 2020 2020 2020 2020 2020 040: 2020 2020 2020 2020 2020 2020 2020 8010 4000 2F00 050: 4001 0000 0000 0007 3FFF 0010 003F FC10 00FB 0110 060: FFFF 0FFF 0000 0007 0003 0078 0078 0078 0078 4000 070: 0000 0000 0000 0000 0000 001F 150E 0006 004C 0040 080: 03F8 0028 746B 7D09 6163 7469 BC09 6163 003F 0001 090: 0001 00FE FFFE 0000 0000 0000 0000 0000 0000 0000 100: 32B0 1DCF 0000 0000 0000 0008 4000 0000 500A 0751 110: 092B A2E3 0000 0000 0000 0000 0000 0000 0000 401E 120: 401C 0000 0000 0000 0000 0000 0000 0000 0029 3037 130: 3048 2E30 372E 3030 0000 0000 0000 3130 3534 2020 140: 2020 3441 4C37 3130 3439 2020 2020 0000 0000 0000 150: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0001 160: 0000 0000 0000 0000 0000 0000 0000 0000 0003 0001 170: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 180: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 190: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 200: 0000 0000 0000 0000 0000 0000 003D 0000 0000 4000 210: 0000 0000 0000 0001 0000 0000 0000 0001 0000 0000 220: 0000 0000 103F 0000 0000 0000 0000 0000 0000 0000 230: 0000 0000 0000 0000 0001 00FF 0000 0000 0000 0000 240: 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 250: 0000 0000 0000 0000 0000 ADA5

-- SMART_READ_DATA ---------------------------------------------------------      +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 2F 00 64 64 00 00 00 00 00 00 00 05 33 010: 00 64 64 00 00 00 00 00 00 00 09 32 00 64 64 4C 020: 00 00 00 00 00 00 0C 32 00 64 64 1E 00 00 00 00 030: 00 00 AA 33 00 64 64 00 00 00 00 00 00 00 AB 32 040: 00 64 64 00 00 00 00 00 00 00 AC 32 00 64 64 00 050: 00 00 00 00 00 00 AD 33 00 64 64 01 00 00 00 00 060: 00 00 AE 32 00 64 64 17 00 00 00 00 00 00 B5 22 070: 00 64 64 08 01 38 00 41 01 00 B7 32 00 64 64 00 080: 00 00 00 00 00 00 B8 33 00 64 64 00 00 00 00 00 090: 00 00 BB 32 00 64 64 00 00 00 00 00 00 00 BC 32 0A0: 00 64 64 00 00 00 00 00 00 00 BD 0E 00 64 64 66 0B0: 00 00 00 00 00 00 C2 22 00 64 64 00 00 00 00 00 0C0: 00 00 C3 3A 00 64 64 00 00 00 00 00 00 00 C4 32 0D0: 00 64 64 00 00 00 00 00 00 00 C5 32 00 64 64 00 0E0: 00 00 00 00 00 00 C6 30 00 64 64 00 00 00 00 00 0F0: 00 00 C7 32 00 64 64 44 31 03 00 00 00 00 CA 18 100: 00 64 64 00 00 00 00 00 00 00 CE 0E 00 64 64 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 80 00 A6 04 00 7B 170: 03 00 01 00 02 13 03 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 4F

-- SMART_READ_THRESHOLD ----------------------------------------------------      +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F 000: 10 00 01 32 00 00 00 00 00 00 00 00 00 00 05 0A 010: 00 00 00 00 00 00 00 00 00 00 09 01 00 00 00 00 020: 00 00 00 00 00 00 0C 01 00 00 00 00 00 00 00 00 030: 00 00 AA 0A 00 00 00 00 00 00 00 00 00 00 AB 01 040: 00 00 00 00 00 00 00 00 00 00 AC 01 00 00 00 00 050: 00 00 00 00 00 00 AD 0A 00 00 00 00 00 00 00 00 060: 00 00 AE 01 00 00 00 00 00 00 00 00 00 00 B5 01 070: 00 00 00 00 00 00 00 00 00 00 B7 01 00 00 00 00 080: 00 00 00 00 00 00 B8 32 00 00 00 00 00 00 00 00 090: 00 00 BB 01 00 00 00 00 00 00 00 00 00 00 BC 01 0A0: 00 00 00 00 00 00 00 00 00 00 BD 01 00 00 00 00 0B0: 00 00 00 00 00 00 C2 00 00 00 00 00 00 00 00 00 0C0: 00 00 C3 01 00 00 00 00 00 00 00 00 00 00 C4 01 0D0: 00 00 00 00 00 00 00 00 00 00 C5 01 00 00 00 00 0E0: 00 00 00 00 00 00 C6 01 00 00 00 00 00 00 00 00 0F0: 00 00 C7 01 00 00 00 00 00 00 00 00 00 00 CA 01 100: 00 00 00 00 00 00 00 00 00 00 CE 01 00 00 00 00 110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 150: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1B0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 5B

 

JEDEC Jedi
bogdan
Posts: 1,320
Registered: ‎09-26-2012
0

Re: VERY SLOW Crucial M4 256 GB

in reply to dreamlady


-- S.M.A.R.T. --------------------------------------------------------------
ID Cur Wor Thr RawValues(6) Attribute Name
01 100 100 _50 000000000000 Raw Read Error Rate
05 100 100 _10 000000000000 Reallocated Sectors Count
09 100 100 __1 00000000004C Power-On Hours
0C 100 100 __1 00000000001E Power Cycle Count
AA 100 100 _10 000000000000 Reserved Block Count
AB 100 100 __1 000000000000 Program Fail Count
AC 100 100 __1 000000000000 Erase Fail Count
AD 100 100 _10 000000000001 Wear Leveling Count
AE 100 100 __1 000000000017 Unexpected Power Loss Count
B5 100 100 __1 014100380108 Non-Physical Page-Aligned Access Count
B7 100 100 __1 000000000000 SATA Interface Downshift
B8 100 100 _50 000000000000 Error Correction Count
BB 100 100 __1 000000000000 Reported Uncorrectable Errors
BC 100 100 __1 000000000000 Command Timeout Count
BD 100 100 __1 000000000066 Factory Bad Block Count
C2 100 100 __0 000000000000 Enclosure Temperature
C3 100 100 __1 000000000000 Cumulative Corrected ECC
C4 100 100 __1 000000000000 Reallocation Event Count
C5 100 100 __1 000000000000 Current Pending Sector Count
C6 100 100 __1 000000000000 Smart Off-line Scan Uncorrectable Error Count
C7 100 100 __1 000000033144 Ultra DMA CRC Error Rate
CA 100 100 __1 000000000000 Percent Lifetime Used
CE 100 100 __1 000000000000 Write Error Rate

 

C7 100 100 __1 000000033144 Ultra DMA CRC Error Rate can possibly suggest the problem with the drive connection, most often in such case it is poor quality or broken SATA cable.

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Kilobyte Kid
dreamlady
Posts: 6
Registered: ‎11-05-2013
0

Re: VERY SLOW Crucial M4 256 GB

in reply to dreamlady
...then why did the Samsung SSD.. That I connected to the same cable have blazing speed??