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Kilobyte Kid
Neo03
Posts: 3
Registered: ‎02-21-2014
0

Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

T530; Win7 ultimate; i5 3210M; Intel HD4000 + Nvidia NVS 5400M;

I purchased the laptop in Aug 2012 with only one SODIMM <Hynix 4GB PC3-12800 HMT351S6CFR8C-PB 1.5V>. In the next one year, I never experienced any BSOD problem.

 

One month ago, I decided to upgrade my ram and brought the second SODIMM <Crucial 8GB PC3-12800 CT102464BF160B 1.35V>. I was told by the crucial tech that 1.35V can work together with 1.5V and the 8GB is compatible with my T530. After I put the RAMs together, the annoying BSOD starts to happen.

 

I run the memtest+64 for two RAM, but there is no error in the 8 hours test. Then I decided to use Crucial 8G memory alone, and things seemed to be fine for some days. Yet a BSOD has happened again an hour ago. It is so annoying and I don't know what to do.

 

I uploaded the system minidump on Google Drive:

https://drive.google.com/file/d/0B1Z2-IcJc_IzLVY5V0xuTGZaZ1E/edit?usp=sharing

I'd really appreciated if anyone could help me to take a look at it and give me some advices.

 

I searched some related threads and updated the available system drivers. I noticed that everytime after the BSOD, the NVS 5400 would disappear in the Device Manager...I dont know if the BSOD is caused by the Nivida Graphic Card or not and I always believe that it has something to do with the Crucial RAM, because I never experienced any BSOD before...

 

Please give me some help!

Thanks!

Community Manager
Crucial_YogiH
Posts: 900
Registered: ‎06-21-2011
0

Re: Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

in reply to Neo03

Hello Neo3,

 

I am sorry for the issues that you have experienced with your RAM upgrade. What is the full part number on the module that you have installed? This should read something like CT102464BF160B.K16, etc. The Hynix RAM you have installed currently should have small black chips on each side of the module. How many of these chips are on each side? This will help us determine the density of the memory. Thanks in advance for this information.

 

  

YogiH, Crucial Moderator, US


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Kilobyte Kid
Neo03
Posts: 3
Registered: ‎02-21-2014
0

Re: Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

[ Edited ]
in reply to Crucial_YogiH

The Part Number is CT102464BF160B.C16

*removed personal information*

It BSOD again last night, with only crucial 8G SODIMM in my laptop. I noticed that most of the time, the BSOD happened when I have Dota2, Chrome opened and try to close one of them. I don't know the reason. The only thing i'm sure about is I never meet BSOD on this laptop before.

 

I dont know how to anlysis minidump created by the system. I just uploaded them on google driver and wish it can help a little bit.

 

https://drive.google.com/file/d/0B1Z2-IcJc_IzLVY5V0xuTGZaZ1E/edit?usp=sharing

 

I would appreciate it if anyone can help me out. It is **bleep** annoying.

Community Manager
Crucial_YogiH
Posts: 900
Registered: ‎06-21-2011
0

Re: Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

in reply to Neo03

I am sorry that you are still having issues. Thanks for this update. What's the density of the Hynix module (the little black chips)? If the modules have different density from one another this could be what is causing the issue. 

YogiH, Crucial Moderator, US


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Kilobyte Kid
Neo03
Posts: 3
Registered: ‎02-21-2014
0

Re: Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

in reply to Crucial_YogiH

The ram has 4 black chips on each side, totally 8. And I only have one 8G Hynix ram. The orignal lenovo ram has 8 black chips on each side, totally 16.

Community Manager
Crucial_YogiH
Posts: 900
Registered: ‎06-21-2011
0

Re: Frequent BSOD after installing Crucial 8GB memory on Lenovo T530. T T HELP!

in reply to Neo03

Hi Neo03, 

 

It sounds like the issue could be with the density not matching. I will private message you some details to see if you want to start a warranty exchange. 

 

Best regards, 

 

YogiH, Crucial Moderator, US


________________________________________
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I think my memory is bad. What do I do now?
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