Standard DRAM Memory

[RyanODonnell]

Hi,

I recently purchased 2x512MB sticks for my R40e (version2684) to go from 256MB to 1GB.

Sadly, it's not detecting both sticks, it's only giving me 512MB. Weirdly, the scanner now thinks i have 2x 256MB sticks!

http://www.crucial.com/uk/systemscanner/viewscanbyid.aspx?id=41B5C04A31D926C3

The BIOS only detects 512MB too. I've turned on extended detection, but still wants to believe it's only got 512MB.

Any ideas please? Many thanks in advance.

Edit: Extra info..

BIOS is up to date.

Tested with one 512 stick in - detects 256.

Tested with one 512 stick in and original 256 stick in, detects 512.

[lordgllynn · Accepted solution]

There may be an issue with the component density of the modules you recieved. Contact Crucial Customer Support for further assistance.

[RyanODonnell]

Yep, spot on. Have organised an RMA and exchange for lower density modules.

Thanks gllynn (and thanks Crucial)