Disappointing first (and only) experience with Crucial...

Bit Baby

Disappointing first (and only) experience with Crucial...

I ordered some RAM and a SSD drive upgrade for my PC but then decided to go with a new computer instead.  I sent two emails very soon after my order to cancel shipment.  Neither was answered and so Crucial shipped to me using UPS (a $30 charge at the door). 

 

I called customer service to try and sort the issue out and was told I could just refuse the package (which I did).  At no point was it explained to me that I would still be billed for the shipping costs (I live in Canada so perhaps that's the 'reason') or that there would be a $30 're-stocking' fee.  I realise that this is all in the small print but, still, you would think that charges this high (around $65 USD) would have been part of the conversation during the phone call...

 

My advice, if you live in Canada, try to buy local or on Amazon and avoid the shipping costs.