NO NUMBER ORDER, CYBERSOURCE PROBLEM, PAYMENT PROBLEM.

SEV
Bit Baby

NO NUMBER ORDER, CYBERSOURCE PROBLEM, PAYMENT PROBLEM.

 

Hi,
i've ordered and payed 2 items from crucial.com (ITALY) 2 day ago.
When i've written all my VISA data they sent me to CYBERSOURCE page and this was the message:
IS IT POSSIBLE THAT THE REQUESTED PAGE NO LONGER EXISTS. IF THE PROBLEM PERSISTS PLEASE REPORT YOUR PROBLEM.
After that i haven't seen other pages and i've closed my browser. Money is blocked in my card (but not even completly sent) and when i log to my account theres no order number or other data about it.
I have no received any email from crucial and i don't know if is all ok or not with my order.
Is something gone wrong?

 

thank you

1 Reply
Community Manager

Re: NO NUMBER ORDER, CYBERSOURCE PROBLEM, PAYMENT PROBLEM.

Thanks for contacting us. It appears that we have replied to your email as of today. Please reply to us via email if any other questions arise.

YogiH, Crucial Moderator, US


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