order number: 0601751719order status: Shippedorder date: 12/07/2014
shipping method: Free shipping (5-9 business days)tracking number: 415438321status: Shipped
It has not yet arrived on 12/20/2014 and also the tracking does not give any information. Could you please update me on status of this order?
Customer support chat no one responding even after waiting 20 mins on the chat.
Thanks in advance,
I am sorry for the delay in response. I pulled up you order and it looks like you have contacted us directly and have a replacement order set up. Please let us know if you have any other questions or concerns.