How do I complain about the warranty service?

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Bit Baby

How do I complain about the warranty service?

[ Edited ]

I have two 512GB MX100 failed SSD that I would like to return under warranty. I have completed the online form and answered all the questions in the follow up email but then I have heard nothing for two weeks despite repeated emails I have sent. Zilch. 

 

I would like to complain. This service is unnaceptable. 

 

[Removed per User Guidelines]

 

Tim Millea.