Lifetime Warranty on RAM purchased for iMac 27 late 2012

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Lifetime Warranty on RAM purchased for iMac 27 late 2012

Hi,

 

After some lenghty diagnotics, I have confrimed that that there's a fault with the RAM that I had puchased from Crucial.

I tried to look up my order via the web order number and I couldn't find any record in my account with crucial. Also, I was trying to look for a way to send my support request by e-mail; I couldn't find any e-mail address easily.

 

Here's my order number: would it be possibel to tell me how I can get a warranty claim done?

 

ORDER SUMMARY:
    Web Order Request Number: 99147-745726
    Order date/time:          02/05/2013 20:36:37

 

Please advise.

 

Thanks.

 

David H.

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JEDEC Jedi

Re: Lifetime Warranty on RAM purchased for iMac 27 late 2012

You should try the Live Chat feature on the Crucial Support site or even phone them if you can.    I've used the Live Chat several times to RMA a product when I didn't have the order information.   I've never had a problem getting an exchange as they are very helpful.