RMA request from Santiago de Chile

Kilobyte Kid

RMA request from Santiago de Chile

RMA request from chile. 

Im trying to do a RMA request from Chile for an 1x16gb ddr4 Crucial CT16G4DFD824A.C16FBR1 , but there's is no shipping option for Chile, the ram is malfunctioning, it doesn't give any display, tried both slots, then tried a different ram, and worked, yes the ram. How i can do an RMA request from Chile if there's no shipping option? 

1 Reply
Community Manager

Re: RMA request from Santiago de Chile

@messerluiss Thanks for contacting us today. I am sorry for the confusion with returning your RAM and the RAM malfunctioning.  Are you part of a business or are you a consumer? If you are a consumer you would need to set up the return through the company that you purchased the RAM with. For returns and orders to Chile you would have to be a business. Please let us know if you have any other questions or concerns. 

YogiH, Crucial Moderator, US

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