RMA status

Kilobyte Kid

RMA status

Would appreciate if you could update me on the status of my RMA (#41020125).  It shows as having been delivered to Crucial on December 3rd.  Thanks.

 

 

8 Replies
Moderator

Re: RMA status

After looking into your RMA, it appears the replacement memory was delayed due to an inventory matter. In other words, we were temporarily out of stock, and the parts were placed on back order. We now have inventory again, and the replacement should be shipping out this afternoon. I apologize for any inconvenience the delay might have caused you.

 

You will receive a confirmation email with a tracking number when the replacement order ships. Please let me know if you don't, so we can address it immediately.

Katana,
US Moderator
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Kilobyte Kid

Re: RMA status

Hi Katana,

 

Just letting you know I haven't received the confirmation email you mentioned in your reply.

Bit Baby

Re: RMA st

[ Edited ]

Greetings,

 

I applied for an RMA number on 12/9, received an e-mail verification but haven't received an RMA number yet.

 

Does it usually take this long?  Or is there a problem with my request?

 

Thankyou

Jandy

**removed personal information**

Moderator

Re: RMA st

cruxial,

 

I sent you a forum PM with the tracking number for your replacement order.

 

Jandy,

 

The email has been resent to you. If you don't receive it, please let me know, I can send you a forum PM with the information.

Katana,
US Moderator
_______________________________________
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Bit Baby

Re: RMA st

[ Edited ]

Thanks Katana,

 

I haven't received any e-mails yet.    Everything else (verification & Community mailer to verify my e-mail address) all worked fine.

 

***removed personal information***

 

Thanks

Jandy

Moderator

Re: RMA st

Jandy,

 

Check your private messages, I sent the information to you that way.

 

For your own safety we recommend that you refrain from posting your email address in the forum where anyone can see it and potentially abuse it. I've removed it from your posts, but wanted to mention it anyway. Smiley Happy

Katana,
US Moderator
_______________________________________
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I think my memory is bad. What do I do now?
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Bit Baby

Re: RMA st

Thankyou for the information!

 

I'll try to remember the e-mail warning.  Although, that address is not my primary and used specifically for safety reasons - so I don't worry too much.

 

Thanks again!

 

Bit Baby

Re: RMA status

Hey just wondering what is the status of my refund ? Tracking says the product was delivered already. RMA # 0041923134