RMA without receipt?

Kilobyte Kid

RMA without receipt?

[ Edited ]

I've got a faulty ram BL25664AA80A.16FE5

 

I no longer have a receipt or the original packaging. Is it still possible to RMA?

 

P.S. Tested the ram with memtest86 v3.5. It got stuck on test 2 and the errors just kept piling up.

With the ram installed it would simply crash on startup after post.

 

Also requested a RMA on the 12th of September just in case. Received a confirmation of the request but no RMA# yet though.

4 Replies
Moderator

Re: RMA without receipt?

 

Hello dude112,

 

I'm sorry you are having problems with your memory and that you haven't received your RMA details.  We can certainly exchange the parts under warranty.  This has now been set up for you and the details emailed to you this morning.

 

Please let us know if we can provide any additional help.

 

Thanks

 

 

Maulmod, Crucial Moderator UK
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Kilobyte Kid

Re: RMA without receipt?

Thank you very much.

I've sent the ram on Saturday.

 

Kind regards

Bit Baby

Re: RMA without receipt?

Hello,

 

I have an MX100 and an M500 ssd drive that has failed to initiate. I would like to send in for warranty replacement. Can you please inform me how to do that? I don't have original packaging. I can't find the 6 digit code.

 

Please help.

 

Thanks.

 

Community Manager

Re: RMA without receipt?

Hi manical,

 

We are sorry to hear about the issues you've experienced with your SSD. Please contact us directly here:

http://goo.gl/ahOueH 

 

We would be happy to help you set up an RMA request via email or phone. Please let us know if you have any other questions or concerns.

YogiH, Crucial Moderator, US


________________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France | Global
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
We want your feedback! Post in the Suggestion Box
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service