SSD died, wb order number doesn't match the pattern the web form wants

Bit Baby

SSD died, wb order number doesn't match the pattern the web form wants

My SSD drive died - no warning, nothing.  I'm trying to submit and RMA, but my order number is in the form 99999-999999 but the web form wants a 8-10 digit number.

1 Reply
Community Manager

Re: SSD died, wb order number doesn't match the pattern the web form wants

Hi Thom,

 

I am sorry for the issues that you have experienced with your drive. It may be best for you to contact us directly to set up you return via email. Our contact info can be found in my signature. I am sorry for the inconvenience caused.

YogiH, Crucial Moderator, US


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