11-09-2017 03:07 AM
Would you tell me what is the status of the returned item (RMA # 0042002980)? I received an acknowledgement that the returned item has been received Tuesday last week. However, I have not received any update for the replacement more than a week later.
11-09-2017 01:17 PM
@borobudurws Thanks for contacting us today. I am sorry that you have not received notification about your RMA. It appears the replacement part is currently out of stock. I will follow up you via email (the email address attached to your RMA) and give you the time frame and options for your replacement.