Status of RMA # 0042002980

Bit Baby

Status of RMA # 0042002980

Hi,

 

Would you tell me what is the status of the returned item (RMA # 0042002980)? I received an acknowledgement that the returned item has been received Tuesday last week. However, I have not received any update for the replacement more than a week later.

 

Thanks

3 Replies
Community Manager

Re: Status of RMA # 0042002980

@borobudurws Thanks for contacting us today. I am sorry that you have not received notification about your RMA. It appears the replacement part is currently out of stock. I will follow up you via email (the email address attached to your RMA) and give you the time frame and options for your replacement. 

 

Best regards, 

YogiH, Crucial Moderator, US


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Bit Baby

Re: Status of RMA # 0042002980

Still no news about this RMA? I was told that the stock would come in on 17 Nov. Now a few days passed and still no update yet.


Thanks,
Wawan

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Community Manager

Re: Status of RMA # 0042002980

@borobudurws I am sorry you haven't received an update. I checked into this and it looks like the new ETA is December Smiley Sad  We have had some constraints on parts lately, so I apologize for the delay on this. Please let us know if you have any other questions or concerns. 

YogiH, Crucial Moderator, US


________________________________________
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I think my memory is bad. What do I do now?
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Did a user help you? Say thanks by giving Kudos!
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