The dreaded java.lang.NullPointerException

Kilobyte Kid

The dreaded java.lang.NullPointerException

Hello

 

I have a dead 64Gb M4 SSD.

 

I hit the red box with java.lang.NullPointerException on trying to generate an RMA number on your website.

 

Despite emailing a transcript of my support chat, confirming all troubleshooting has failed and warranty return is required, including material number and serial number, to crucialeusupport@micron.com some time ago, I haven't to my knowledge received any reply.

 

Please could you advise what I should do now?

 

Thank you.

Dan

1 Reply
Community Manager

Re: The dreaded java.lang.NullPointerException

Hi Dan,

 

We are sorry for the issues you've experienced setting up your RMA. Will you please pm me your email address, so I may check to if we have received your email? Thanks in advance.

YogiH, Crucial Moderator, US


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