The dreaded java.lang.NullPointerException

Kilobyte Kid

The dreaded java.lang.NullPointerException



I have a dead 64Gb M4 SSD.


I hit the red box with java.lang.NullPointerException on trying to generate an RMA number on your website.


Despite emailing a transcript of my support chat, confirming all troubleshooting has failed and warranty return is required, including material number and serial number, to some time ago, I haven't to my knowledge received any reply.


Please could you advise what I should do now?


Thank you.


1 Reply
Community Manager

Re: The dreaded java.lang.NullPointerException

Hi Dan,


We are sorry for the issues you've experienced setting up your RMA. Will you please pm me your email address, so I may check to if we have received your email? Thanks in advance.

YogiH, Crucial Moderator, US

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