Unable to Submit for RMA

Highlighted
Kilobyte Kid

Unable to Submit for RMA

Hello all! I am trying to submit for a warranty replacement on one of my Crucial MX100's and am having some trouble. Every time I input the correct serial number I get the error: java.lang.NullPointerException. Furthermore, when I tried to get the Email for customer support the links were dead and not showing anything. Any help is greatly appreciated! Thank you in advance.

3 Replies
JEDEC Jedi

Re: Unable to Submit for RMA

[ Edited ]

e-mail links seems to work fine for me. Could you check an e-mail link for your region again?

______________________________________

FAQs and Top Forum Solutions
Did a user help you? Say thanks by giving Kudos!
How do I know what memory to buy?
Still need help? Contact Crucial Customer Service
Remember to regularly backup your important data!

Kilobyte Kid

Re: Unable to Submit for RMA

Not working. Drop down lists do nothing and Im still getting the same java error inputting my serial number on different PC's and browsers.... Can I please have customer service email for US?

Community Manager

Re: Unable to Submit for RMA

Hi santeriaxx420,

 

We are sorry for the issues you are having with submitting a RMA. Please contact us directly at crucsupport@micron.com.
 

YogiH, Crucial Moderator, US


________________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France | Global
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
We want your feedback! Post in the Suggestion Box
Did a user help you? Say thanks by giving Kudos!
Still need help? Contact Customer Service
Want to be a Super User?