03-06-2016 02:59 PM
Hello all! I am trying to submit for a warranty replacement on one of my Crucial MX100's and am having some trouble. Every time I input the correct serial number I get the error: java.lang.NullPointerException. Furthermore, when I tried to get the Email for customer support the links were dead and not showing anything. Any help is greatly appreciated! Thank you in advance.
03-07-2016 12:13 AM - edited 03-07-2016 02:17 AM
e-mail links seems to work fine for me. Could you check an e-mail link for your region again?
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03-07-2016 05:37 AM
Not working. Drop down lists do nothing and Im still getting the same java error inputting my serial number on different PC's and browsers.... Can I please have customer service email for US?
03-07-2016 11:42 AM
We are sorry for the issues you are having with submitting a RMA. Please contact us directly at firstname.lastname@example.org.