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Bit Baby
JackNSally
Posts: 2
Registered: 10-07-2009

Waiting on RMA

I have been waiting on an RMA number. Any mods that can help?

Thanks,

JnS

Moderator
Crucial_Katana
Posts: 907
Registered: 04-23-2009

Re: Waiting on RMA

I was unable to find an RMA in our system when I ran a search for the email address you used to sign up to the forum. Do you have an original order number, or did you use a different email address on the RMA request?

Katana, Crucial Moderator, US
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Bit Baby
JackNSally
Posts: 2
Registered: 10-07-2009

Re: Waiting on RMA

I used the same email.  I filled out the form online and then that was it, no kind of confirmation or RMA number or anything. Should I fill it out again? Or.....

Moderator
Crucial_Katana
Posts: 907
Registered: 04-23-2009

Re: Waiting on RMA

If you used the same email there is a possibility that the form never reached us. You can either try again, or you can contact our Customer Support and request an RMA from them.

 

 

US Customer Service
US Warranty and Returns

UK/EU Customer Service
UK/EU Warranty and Returns

 

Katana, Crucial Moderator, US
________________________________________
How do I know what memory to buy?
Shop for your region: US | UK | EU | France | Global
I think my memory is bad. What do I do now?
FAQs and Top Forum Solutions
We want your feedback! Post in the Suggestion Box
Still need help? Contact Customer Service