10-25-2016 10:06 PM
Anyone with experience with Crucial's RMA process?
10-26-2016 08:35 AM
Thanks for contacting us today. You may try and contact our US tech support department directly to get more information on our warranty process. Our contact info can be found in my signature. However, to clarify, did you have a standard size MX200 250GB SSD and they switched it for the MX300 M.2? You may go back to them and see if they can offer you a different solution. It sounds like that issue may be on them.
10-26-2016 10:59 AM
Thanks for your reply.
You say go back to them, who is them? Taiwan agent?
I told them my notebook no M.2 slot, do I have other options? They told me only the MX300 M.2 now can be replaced, and this is the only way I can replace.
That's the reason why I am looking for help here...
Thanks again for your help.
10-26-2016 11:52 AM
Yes, I was referring to going back to the Taiwan agent. Was the original drive you swapped with them a mSATA or 2.5 inch drive?
10-26-2016 03:23 PM
Okay thanks for the further details. Please contact us directly using the US info in my signature. If you send us an email we can look into getting you a return set up.