Hi. I need to return my Crucial SSD. My computer will not start up, unless I boot it through an external hard drive backup as I'm currently doing. Apple's support helped me pinpoint the cause, and create a bootable disk. I thought I'd go through the online system, since the phone isn't open all weekend, but it seems to be asking for a "Material Number" which, so far as I can tell, is not on my SSD or searchable anywhere online. Crucial's help on the website tells me exactly where to find this number on the packaging, but I don't know where the original packaging is. The hard drive itself, however, is right in front of me. I thought the "material number" would be obvious once I removed it from my computer. So, here are the numbers I do have:
*removed personal information*
F/W: M0CR031 Can anyone help me find the Material Number for this product? And, for god's sake Crucial, why on earth would you require a number that is NOT actually on the product itself? We don't all keep the packaging, and it seems several other people have had to ask this same question for slightly different drives. Thank you all for your help!
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