Ballistic tracer rgb and Aura

Bit Baby

Ballistic tracer rgb and Aura

Hi i have some tracer rgb and your site says its Aura compatible. How do you make the memory lights sync with Aura? Also the MOD software seems to crash on occasion causing a complete pc freeze. Lots of errors in the event viewer due to MOD. 

Motherboard is a Asus Maximus Hero..Cpu i8700k

 

Thanks

3 Replies
Crucial Employee

Re: Ballistic tracer rgb and Aura

Hello Valliant72, and thanks for posting on our community forums! The development team is still working on the Aura compatibility, so currently there is not a way to sync the lights. I would suggest checking for MOD Utility updates occasionally, because once the Aura compatibility gets figured out, it will be implemented into a release of the MOD Utility.

 

If you are having the MOD software crash on occasion, I would suggest completely uninstalling the MOD Utility and then restarting the computer. After the computer restarts, download the latest version of the MOD Utility at the link below and then see if you are still experiencing issues.

 

https://ballistixgaming.com/downloads/mod-utility-ddr4.html





Crucial_Jones, Micron CPG Support, US


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Bit Baby

Re: Ballistic tracer rgb and Aura

Could you explain to me why when looking at your Crucial site for this memory it states that it works with Asus Aura and other motherboard led systems, so this would false advertising as it seems now that it doesnt work with Asus Aura.

Also the mod software has to be run at every start up or the leds stay one color and there's no way for it to start up in the background, always having to close the program. Even uninstalling and reinstalling it still throws event errors including one for net runtime. Will any of this be resolved or may have to return and look elsewhere?

 

Thanks

EuZ
Bit Baby

Re: Ballistic tracer rgb and Aura

I`m having the same problem and i bought this RAM just because of it`s compatibility with Aura that is saying on the site. Tottally disappointed.

But if you are working on it,Do you have, at least, any kind of forecast?