Crucial SSD MX500 1TB squeaky noise while copying data

Kilobyte Kid

Crucial SSD MX500 1TB squeaky noise while copying data

I bought e new Crucial SSD MX500 1TB and it makes squeaky noise while copying data. I connected the drive as the external one too, and the noise is still there.

2 Replies
Crucial Employee

Re: Crucial SSD MX500 1TB squeaky noise while copying data

Hey deifig,

 

Thanks for reaching out on our community forums. We would like to hear more about this noise you are hearing from your new drive. Please contact us using the methods below and we would be happy to troubleshoot the issue or set up a warranty replacement if neccessary. 

 

Toll-free for US & Canada: 800-336-8915

Phone: 1-208-363-5790

Email: crucial.support@micron.com

Hours (MST): Monday - Friday: 7am - 6pm

 

Best Regards,

 

 

Kilobyte Kid

Re: Crucial SSD MX500 1TB squeaky noise while copying data

Thank you for the response.

I already contacted with Crucial support and get this message:

"Please raise your RMA return for replacement to the SSD if you have purchased it directly with us, from the following link - https://uk.crucial.com/webapp/wcs/stores/servlet/RMALandingView?catalogId=10153&langId=-1&storeId=10...
If it is a 3rd party purchase, please reply back with the SSD Proof of Purchase to check the warranty."

 

So, I just gave it back to the reseller and wait for the new one Smiley Happy