07-14-2018 07:11 AM
Hi Folks, Ive got a Crucial_CT1050MX300SSD4 in my AlienWare laptop and yesterday it failed its routine SupportAssist (Dell Bloatware) hardware scan. I have upgraded the firmware but the drive is still failing. Crucial Storage Exec says the drive is in "Good Health" but, if Im honest, I always warey of signs of HDD failure.
Any thoughts or comments? Should I be concerned? Crucial support, I suspect, will not replace the drive unless the status changes to "Poor Health" or some such wording .
07-14-2018 08:40 PM
Some software does not interpret the status of the SSD's SMART attributes accurately, so this may just be a false alarm. Please post a screenshot of the SMART attributes from Crucial Storage Executive so we can review them.
07-16-2018 01:35 AM
What I think is Dell SupportAssist is not designed particularly Crucal SSD in mind and so I would ignore it giving me any alarm and rely on information from Crucial Storage Executive instead for any failure errors.