06-19-2016 08:50 PM
It's been 3 months since I got a MX200 500gb and only now I got this freezing issue.
Sometimes when I'm watching videos, playing some video games, my PC definetely freezes for like 1, 2 seconds, sometimes it freezes for 5, 6 seconds and then it gets back working "normaly" (if I can call that normal).
Would you guys have any idea what may be the cause of that?
I already checked my drive health with Crucial Storage Executive Client and it says everything is OK.
Thanks for your kind attention and waiting for your soonest reply,
06-21-2016 01:15 AM - edited 06-21-2016 01:16 AM
I believe that such freezing can be caused by bad SATA cable or improper storage driver (at least that is what I saw on few systems with the drivers that were too old).
Cable issues can be checked with drive's SMART data - you can get this information with CrystalDiskInfo, use 'Edit > Copy' option, just please remove drive's serial number before posting the data.
As for the driver version you can check it with Device manager -> IDE ATA/ATAPI Controllers (or Storage Controllers) -> right click on the selected controller -> Properties -> Driver tab. Also post the exact model of your motherboard/notebook, please.
07-02-2016 04:04 PM
Get ready to make an RMA...
It hapenned to me already 2 times, so this is my 3RD MX200.
The last one is starting to do it again after couple of months... I won't buy anything from Crucial anymore. It's not normal this happening 3 times in a £150 component (512GB model). I've a Kingston Savage 960GB and I never had problems. I use the crucial just for the OS so I know I don't loose any important data.
My advice: Save as much information as you can before it happens...
07-05-2016 06:04 PM
I don't know what happened but after the last firmware update, everything seems to be "ok" (for now).
Anyway, I appreciate your attention and help, friend.